Monday, December 3, 2012

Emergency Preparedness & IT Part 4: Spares & Warranties

In the event of a major event, warranties will not do much for you.  They are good to have during your typical daily operations, covering part failures as needed with as little as one day turn around time, but when things go really bad you can't count on them.  As was the case with Hurricane / "Superstorm" Sandy, transportation was severely impacted and nothing was getting moved into or out of the effected region.  You need to "self warranty" as much as you can, and as much as it reasonable to.

Saturday, December 1, 2012

Emergency Preparedness & IT Part 3: Documentation

Documentation is something that every IT professional should do, but it's something that none of us really do.  There's lots of reasons for this: lack of time, environment changes too fast, lack of desire.  Whatever the reason is, there's no reason good enough to not document your network.  And in emergencies, documentation is invaluable.

IT Accountability: Avoiding Murphy

Amongst technology experts, Murphy is someone we all try to avoid.  Murphy's Law states "Anything that can go wrong, will".  E...